Tenant rights for heating outages in Sweden

What applies during a heating outage?

Heating outages in an apartment affect the tenant's living standard and can entitle you to measures or rent reduction under current rules. In many cases the landlord is responsible for fixing faults in the heating system, but the scope of responsibility can depend on the lease agreement and whether the defect was caused by the tenant. To get support in a dispute, the Rent Tribunal can adjudicate cases about rent reduction or repairs.^[1]

• Contact the landlord in writing and describe the problem with dates and times.
• Document the defect with photos, dates, times and any costs.
• Request written confirmation of the received fault report and planned remedy.
• If the heating is dangerously low, consider temporary solutions and inform the landlord about health risks.

Rent reduction and complaints

If the heating does not work, you as a tenant may be entitled to a rent reduction for the period the dwelling is defective. To request a reduction, you should first complain about the fault in writing to the landlord and allow a reasonable time for remedy. If the landlord does not fix the issue, you can apply for adjudication at the Rent Tribunal or submit evidence to support your request.^[2]

FAQ

Who is responsible for heating in the apartment?

The landlord is usually responsible for the installation and operation of the heating system unless otherwise agreed.

Can I withhold rent during a heating outage?

Withholding rent is a risky measure; it is recommended to complain in writing and seek rent reduction through the Rent Tribunal if the problem is not remedied.

How long does a Rent Tribunal adjudication take?

Times vary depending on the complexity of the case and the court's workload.

How to

1. Make a written fault report to the landlord with dates and description.
2. Keep all messages, receipts and photographs that show the problem.
3. Request a written schedule for remedy from the landlord.
4. If nothing happens, contact the Rent Tribunal for information on how to apply for rent reduction.^[2]
5. For serious health risks, consider contacting the municipal environmental or health protection authority for advice.

Help and support

• Jordabalken (12 chap.) on Riksdagen
• The Rent Tribunal information on Domstol.se
• Kronofogden for enforcement

1. [1] Jordabalken (12 chap.) — riksdagen.se
2. [2] The Rent Tribunal — domstol.se