Tenant Mistakes When Seeking Help in Sweden

Maintenance & repair duties 2 min read · published September 11, 2025
As a tenant in Sweden it is important to know how to contact help services without making common mistakes that complicate maintenance and repair cases. Many wait too long, fail to document damage or communicate unclearly with the landlord which can make it harder to get fixes or compensation. Here we explain step by step what you should do when heating, water or other deficiencies occur, what deadlines apply and how to keep evidence. The information helps you prevent conflicts, act correctly when the home is defective and know when to turn to authorities or the Rent Tribunal.[2] We also give advice on how and when you can contact tenant associations or the Enforcement Authority for further support.[3]

What are common mistakes?

Recognising common mistakes makes it easier to act correctly. The most frequent problems concern lack of documentation, delayed reports and not informing the landlord clearly.

  • Waiting too long before reporting damage.
  • Not taking photos or saving receipts as evidence.
  • Misunderstandings in written communication with the landlord.
  • Failing to follow deadlines for actions or responses.
Detailed documentation increases the chance of having your rights reviewed.

How to act for repairs

Your right to repairs for defects in the home is governed by the Swedish Code of Land (Jordabalken) Chapter 12 and by case law from rent tribunals.[1] Start by reporting the defect in writing to the landlord, state the date, what is wrong and attach photos or other documentation.

  • Write the date and a clear description of the defect.
  • Attach photographs or video showing the damage.
  • Keep all communication and receipts.
Keep copies of everything and collect dates in chronological order.

FAQ

How do I contact a tenant association?
You can contact a tenant association by phone or email for advice; for formal assistance follow their guidance.
What documentation is important?
Photos, dates, written communication with the landlord and receipts for repairs or costs.
When should I go to the Rent Tribunal?
If you and the landlord cannot reach a solution you can apply to the Rent Tribunal for review.[2]

How-To

  1. Report the damage in writing to the landlord and document the date.
  2. Save photos, video and all receipts.
  3. Allow a reasonable time for repair and follow up in writing if nothing happens.
  4. If no solution is reached, apply to the Rent Tribunal or seek advice from a tenant association.

Help and Support / Resources


  1. [1] Riksdagen.se — Jordabalken 12 kap.
  2. [2] Domstol.se — Hyresnämnden och blanketter
  3. [3] Kronofogden.se — Verkställighet och indrivning
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Sweden

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.