Report defects as a tenant in Sweden
As a tenant in Sweden it can feel uncertain when something in your home is wrong. This guide clearly explains how to report defects to your landlord, what to document and common timelines. We cover written complaints, how to follow up if repairs are not done and when it may be appropriate to contact the Rent Tribunal or the Enforcement Authority. The language is simple and practical, with concrete steps you can follow yourself. The aim is to help you get problems fixed faster and secure your housing situation without unnecessary conflict. You do not need to be a legal expert to use these tips; we explain terms and show simple sample wording for a written complaint. Keep all communications and photos as evidence.
What to do first
Start by documenting the defect carefully and notifying the landlord in writing. State what is wrong, when you discovered it and propose a reasonable deadline for repairs.
- Take photos and note date, time and description.
- Send a written complaint by email or registered letter.
- Set a reasonable deadline for repair and state it in your complaint.
- Keep receipts if you arrange temporary repairs yourself.
Keep all receipts and photos as evidence.
How to complain in writing
A written complaint should be clear: describe the defect, give dates, explain how it affects your living and state the remedy you want. Mention that you may refer to the Swedish Land Code (Jordabalken) chapter 12 if relevant.[1] Keep copies of everything.
Respond to any communication from the landlord within the stated deadlines.
If the landlord does not act
If nothing happens after your complaint there are several steps you can take.
- Call or write again and refer to your earlier complaint.
- Apply to the Rent Tribunal for assessment if you cannot reach a solution.[2]
- The Enforcement Authority may be relevant for enforcement or financial claims.[3]
Detailed documentation increases your chances in a review.
FAQ
- How quickly must I complain?
- Complain as soon as you discover the defect. For some matters it is important to act within weeks depending on the type of damage and your lease.
- Who pays for the repair?
- The landlord is normally responsible for fixed installations and basic maintenance. If you caused the damage you may have to cover the cost.
- Can the landlord enter the apartment for repairs?
- The landlord normally needs your consent to enter, but in urgent situations short notice or an agreed time may be used.
How-To
- Document the defect with photos, date and a short description.
- Write and send a clear complaint to the landlord.
- Set a reasonable deadline and wait for a reply.
- Follow up by phone if nothing happens.
- Apply to the Rent Tribunal if you do not reach a solution.[2]
Key takeaways
- Always document defects with photos and dates.
- Communicate in writing to create a paper trail.
Help and Support / Resources
- Rent Tribunal - domstol.se
- Land Code (Chapter 12) - riksdagen.se
- Enforcement Authority - kronofogden.se
