Complain About Defects - Tenant in Sweden
As a tenant in Sweden, it can be difficult to report defects in your home without making mistakes that complicate your case or delay repairs. This guide explains step by step how you as a tenant document problems, communicate with the landlord and when you should turn to the Rent Tribunal or the Enforcement Authority. We go through common mistakes, the deadlines you should keep and how to save evidence such as photographs and written correspondence. The goal is to give practical advice in plain language so you can get necessary repairs and protect your rights in Sweden. You will also receive instructions on how to request written confirmation, which details are most important to note and when it may be appropriate to seek a rent reduction or compensation.
What does it mean to report a defect?
To report means that you as a tenant inform the landlord that something in the dwelling is defective and request that the defect be remedied. Your rights when reporting are regulated, among other things, by the Land Code (chapter 12)[1] and by case law from the Rent Tribunal. It is important to report in writing and state what the defect is, when it was discovered and what remedy you demand.
How to document defects
Good documentation makes it easier to succeed. Focus on clear dates, photos and written communication.
- Take clear photos from multiple angles.
- Keep receipts and written communication.
- Note dates and times for recurring problems.
Communicate with the landlord
Send a clear written message to the landlord describing the defect, attach photos and request remedy within a reasonable time. Ask for written confirmation of receipt. If the landlord does not act, you can apply to the Rent Tribunal[2] or in some cases request a rent reduction.
What to do if nothing happens
If the landlord does not remedy the defect, you can consider a rent reduction, request that the Rent Tribunal examine the case, or ultimately have a decision enforced via the Enforcement Authority. Before proceeding, ensure you have collected all documentation and any receipts for costs you have incurred.
Common mistakes
- Waiting too long before reporting.
- Failing to document damage properly.
- Making only verbal complaints without written follow-up.
FAQ
- How do I report damage?
- Contact the landlord in writing, document the defect with photos and dates and keep receipts.
- How long do I have to demand remedy?
- Deadlines depend on the nature of the case; report as soon as possible and keep evidence to support your claim.
- Can I demand a rent reduction?
- Yes, in some cases you can request a rent reduction or compensation if the defect affects habitability.
How to
- Document the defect with photographs and dates.
- Send a written message to the landlord and request remedy.
- Save all communication and receipts.
- Allow a reasonable time for response and remedy.
- File an application with the Rent Tribunal if the problem persists.
Key takeaways
- Documentation is crucial to support your claim.
- Always communicate in writing with your landlord.
- Seek help from the Rent Tribunal when you cannot reach agreement.
Help and support / Resources
- Rent Tribunal - domstol.se
- Land Code (Chapter 12) - riksdagen.se
- Enforcement Authority - kronofogden.se
