Tenant's Guide: Contest Operating Costs in Sweden

As a tenant in Sweden, you can challenge operating costs charged for electricity, water, heating, or broadband if they appear incorrect or unfair. This guide explains in plain language how to review itemized charges, collect evidence, communicate with your landlord, and when it may be appropriate to contest or appeal through the Rent Tribunal. You do not need to be a lawyer to act, but good documentation, knowledge of tenancy law and timing improve the chances of a successful outcome. Here you get practical steps, which documents are commonly required, and which authorities can assist in Sweden.

What are operating costs?

Operating costs are fees covering ongoing consumption such as electricity, water, heating and sometimes broadband. The landlord should be able to show how the costs were calculated and which meter readings form the basis^[1].

What you should check

• Check that the amount matches your agreement and meter readings.
• Review which period the charge covers and compare with previous periods.
• Verify that meter readings and receipts are properly documented.
• Review the landlord's supporting documents and any contract clauses about cost allocation.

How to contest or appeal

Always start by contacting the landlord in writing and request a detailed specification. If the landlord cannot explain or correct an error, you can file a formal objection and, as a last resort, apply to the Rent Tribunal (Hyresnämnden) for dispute resolution^[2]. If a charge is upheld but unpaid, the matter may proceed to the Enforcement Authority (Kronofogden) for collection^[3].

When to contact the Rent Tribunal

Contact the Rent Tribunal if you cannot reach an agreement or if the dispute concerns contract interpretation, allocation of operating costs, or unreasonable surcharges. Applications are made using forms provided by the court administration, and it is helpful to attach all documentation and a clear timeline of communications.

Key points

• Document everything in writing from the first contact with the landlord.
• Collect meter readings, invoices and receipts into a case file.
• Contact the Rent Tribunal for guidance if you are unsure about the next step.

Frequently Asked Questions

Can I refuse to pay operating costs I believe are incorrect?

You should first submit a written objection and request an explanation. If the dispute persists, the Rent Tribunal can consider the case.

Does the landlord have to show meter readings?

Yes, the landlord must be able to present the data that forms the basis for the charge.

How long does a Rent Tribunal decision take?

Timing varies depending on case complexity and the court administration's current processing times.

How to

1. Contact the landlord in writing and request a detailed specification.
2. Gather evidence: meter readings, contracts, receipts and correspondence.
3. Write a formal objection explaining what is wrong and what you request.
4. Apply to the Rent Tribunal if you cannot reach agreement and include documentation.
5. Follow up the case and keep confirmations and decisions.
6. If a decision is not complied with, you may need to contact the Enforcement Authority for execution.

Help and Support / Resources

• Court Administration - Rent Tribunal and e-services
• Parliament - The Land Code (Chapter 12)
• Enforcement Authority - enforcement and collection

1. [1] Riksdagen.se
2. [2] Domstol.se
3. [3] Kronofogden.se