Filing a Complaint as a Tenant in Sweden
As a tenant in Sweden you may sometimes need to file a complaint about problems in your home — for example missed repairs, unfair rent increases or unlawful termination. This guide explains what types of cases can be reported, which details and evidence you should collect, and which authorities handle different matters. We outline steps to contact the Rent Tribunal (Hyresnämnden) and how enforcement may be handled via the Enforcement Authority (Kronofogden), and provide practical tips on deadlines and receipts. The language is plain so you as a tenant in Sweden can easily understand your rights and how to proceed. If you need help with forms or collecting evidence there are practical tips below and links to official agencies.
What can you report?
Common reasons for reporting are issues that affect the standard of the dwelling or your right to remain. Examples include missing repairs, damp and mold, unfair rent increases or unauthorized termination.
When describing the problem in a complaint, be clear about what is wrong, when it started and what actions you have already taken.
Who receives the complaint?
Which authority you contact depends on the issue. For legal disputes about rent and housing the Rent Tribunal is often the correct body to handle the dispute [2]. For enforcement in cases of compulsory collection the Enforcement Authority may be involved [3]. Laws such as the Code of Land form the legal basis for assessments [1].
What is needed in a complaint?
- A description of the defect or event with dates and details.
- Photos, messages, receipts or other documentation that support your description.
- Contact details and a copy of the lease agreement and any correspondence with the landlord.
- Information about when you reported the problem to the landlord and what responses you received.
How does a complaint proceed?
The process varies, but often the case begins with a written complaint or application to the Rent Tribunal. The Rent Tribunal can adjudicate disputes, decide on rent levels or whether a termination is valid [2]. If a judgment or decision must be enforced the Enforcement Authority may become involved [3].
Advice for meetings or hearings
Be prepared with copies of all relevant documents and a clear timeline. Stick to facts and avoid emotional statements. If needed, bring a support person or legal advisor.
Frequently Asked Questions
- When should I contact the Rent Tribunal?
- You can contact the Rent Tribunal when you cannot agree on rent, repairs or if you consider a termination unfair.[2]
- What happens if the landlord does not follow a decision?
- If the landlord does not follow a decision enforcement can be handled by the Enforcement Authority.[3]
- Do I need a legal representative?
- No, you may represent yourself, but in complex cases legal help can be valuable.
How to
- Gather documentation: photos, receipts, messages and the lease agreement.
- Complete a written complaint or application with a clear description and attach evidence.
- Send or submit the application to the Rent Tribunal or relevant authority depending on the matter.[2]
- Participate in hearings and provide additional evidence if requested.
Key takeaways
- Keep continuous documentation to strengthen your case.
- Respect deadlines to avoid losing options.
Help and Support / Resources
- Rent Tribunal and forms on domstol.se
- Legislation and the Code of Land on riksdagen.se
- Information on enforcement at kronofogden.se
